Frequently Asked Questions
Remote IT support allows our technicians to securely connect to your computer and fix technical issues without visiting your location. This saves time and provides fast solutions.
Yes. We use secure and encrypted tools.Access is only possible with your permission, and you can end the session at any time.
It depends on the complexity of the problem. Most issues are resolved within 15–60 minutes.
Yes. Our services comply with GDPR (General Data Protection Regulation). All customer data is handled securely and confidentially.
Access is limited strictly to what is necessary to resolve your issue and only with your consent. We do not access personal files without permission.